Direct Health Portal

The challenge

Walmart wanted to sell health insurance to their customers using an omni-channel approach that would increase volume for in-store and telesale agents.

Our solution

Our professional services helped deliver a custom application that improved multiple functions, including event scheduling and filing, agent scheduling, training and certification status, and documentation of all sales collateral.

Results

The portal helped increase sales by 50 percent and replaced several manual processes with more streamlined solutions. The success of the portal led to a follow-on mobile application that continues to enhance business program performance.

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